AssetWorks Customer Support

Have questions? We have answers.

At AssetWorks, we care about our customers. That’s why we have staff members waiting to help you and your company thrive with our products.

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Find your support representatives

To contact the appropriate AssetWorks support personnel, simply select your product from the choices below.

FleetFocus FA

FleetFocus M5

FuelFocus, KeyValet, & Hardware

800-900-8152 (Option 1 and then 3)

Email Support

Launch Support Website


800-900-8152 (Option 1 then 5)

Email Support

Launch Support Website

AssetWorks GPS

403-777-3760 (Option 2)

Email Support

PartWorks Hardware Portal

Order Fuel, KeyValet and GPS parts and accessories

AssetWorks Academy

The annual training event includes four days of continuing education and networking, including classroom and hands-on training covering AssetWorks software, discussions with leaders about industry topics and brainstorming with your peers.

Most attendees use AssetWorks software on a daily basis. By attending this extensive training event, you can learn skills that can help you improve your efficiency and increase your productivity.

By meeting with AssetWorks development team and our trusted technology partners, you’ll be among the first to see and sample the newest technology available in the marketplace.

Regional Training

Want to learn more about our support offerings?

We’re happy to answer any questions you have and help you find the right resources. Contact us now!

Talking and working on video calling


Interested in learning more about our products or processes, but don’t want to leave your desk? Problem solved! Check out AssetWorks’ online webinars and other training resources. Our webinars cover a wide range of topics, from how to save money on fuel to learning how to measure the life cycle costs of your fleet.


Tune Up

Case Study

How Scott County, MN applied what they learned at the Academy to make real improvements in their reporting

In 2016, the fleet for Scott County, Minnesota ran into a problem: their Preventive Maintenance Compliance (PMC) reporting for all equipment in the County was low – very low. How did they reach success and improve their PMC? It all started at a Notifications class at the AssetWorks Academy.

Want to learn more about AssetWorks customer support and training services?

Simply fill out the form to get in touch with the AssetWorks team. 

Additional Resources

Learn more about our Professional Services

Our dedicated professional services team and customer care team provides exceptional support, ensuring each organization has all the assistance they need during and after implementation. Watch the video to learn more!