Schedule A Demo

AssetWorks Customer Support

Have questions? We have answers.

At AssetWorks, we care about our customers. That’s why we have staff members waiting to help you and your company thrive with our products.

Customer Service Page Images_Header

Find your support representatives

To contact the appropriate AssetWorks support personnel, simply select your product from the choices below.

FleetFocus FA

800-900-8152

Email Support

Launch Support Website

FleetFocus M5

800-900-8152

Email Support

Launch Support Website

FuelFocus, KeyValet, & Hardware

800-900-8152 (Option 1 and then 3)

Email Support

Launch Support Website

CAM

800-900-8152 (Option 1 then 5)

Email Support

Launch Support Website

AssetWorks GPS

403-777-3760 (Option 2)

Email Support

PartWorks Hardware Portal

Order Fuel, KeyValet and GPS parts and accessories

610-225-8350

Email Support

Launch PartWorks Website

Request a Quote

AssetWorks Academy

The annual training event includes four days of continuing education and networking, including classroom and hands-on training covering AssetWorks software, discussions with leaders about industry topics and brainstorming with your peers.

Most attendees use AssetWorks software on a daily basis. By attending this extensive training event, you can learn skills that can help you improve your efficiency and increase your productivity.

By meeting with AssetWorks development team and our trusted technology partners, you’ll be among the first to see and sample the newest technology available in the marketplace.

Learn More

Regional Training

Interested in receiving additional training at a discount? If you volunteer to host a regional training event for your area, you will receive a discount on the price of attending. AssetWorks’ customers in your region are invited to attend a group training event which consists of three full days of hands-on training with an AssetWorks fleet, asset or mobile workforce management expert.

Want to learn more about our support offerings?

We’re happy to answer any questions you have and help you find the right resources. Contact us now!

Contact Us
Talking and working on video calling

Webinars

Interested in learning more about our products or processes, but don’t want to leave your desk? Problem solved! Check out AssetWorks’ online webinars and other training resources. Our webinars cover a wide range of topics, from how to save money on fuel to learning how to measure the life cycle costs of your fleet.

View all of our webinars

HUB3

Tune Up

Do your processes need improvement? Sign up for an AssetWorks Tune Up! Our staff will meet with you at your location to carry out an in-depth review of your pain points, challenges and goals, as well as provide a top to bottom review of the configuration of your system.

Sign up for a Tune Up now

Case Study

How Scott County, MN applied what they learned at the Academy to make real improvements in their reporting

In 2016, the fleet for Scott County, Minnesota ran into a problem: their Preventive Maintenance Compliance (PMC) reporting for all equipment in the County was low – very low. How did they reach success and improve their PMC? It all started at a Notifications class at the AssetWorks Academy.

Read This Case Study

Want to learn more about AssetWorks customer support and training services?

Simply fill out the form to get in touch with the AssetWorks team. 

Additional Resources

Learn more about our Professional Services

Our dedicated professional services team and customer care team provides exceptional support, ensuring each organization has all the assistance they need during and after implementation. Watch the video to learn more!

BACK TO THE TOP
QUICK LINKS
WHAT WE DO
QUICK LINKS
SOCIAL LINKS
Linkedin-in Youtube

Copyright 2024 AssetWorks, Inc. | All Rights Reserved.