The most common issue is with the charging station’s software providing access control for the charger, billing, and adjusting the speed of charging to minimize costs. When the charging station manufacturer and network provider fail to coordinate, over-the-air software updates to either solution can cause a fault.
Manufacturing and Design Failures
Quality issues in the manufacturing and design of equipment should be rare but can happen. In a new industry, like EV charging they may occur more frequently due to the number of new startups.
Accidents and Vandalism
Physical damage to chargers from accidents or vandalism is inevitable. Drivers may hit a charger, tree, or storm damage can occur, and vandalism is also a concern. Copper cables can make chargers a target. Installing bollards and improving site security are ways of proactively addressing both concerns.
How AssetWorks Can Help
Damaged chargers impact the organization’s bottom-line, external image, and internal support for EV initiatives. Tracking charger status and implementing regularly scheduled preventative maintenance is common-sense, but it is a daunting task to undertake without software. AssetWorks understands that for organizations to deploy EV chargers in large numbers, asset management software is key to maintaining high charger uptime and efficiency.