Managed Hosting
Keep Operations Running. Leave the Infrastructure to Us.
Secure, managed hosting for the systems government fleet and public works teams rely on every day.
Why Host with AssetWorks?
Your software supports everything from daily work orders to long-term capital planning, so it must be available, secure, and performing every time your team signs in. AssetWorks Hosting removes the burden of infrastructure management from your IT staff and puts it in the hands of a dedicated team that understands your software, your environment, and the operational demands of public sector organizations.
With two hosting tiers designed for different recovery and resilience needs, you can choose the level of protection that fits your organization—without overinvesting in capabilities you do not need today.
The Cost of Running On-Premises
Government fleet and public works organizations are under constant pressure to do more with limited resources. IT teams stretched by daily demands often lack the capacity to manage server infrastructure, coordinate upgrades, and maintain around-the-clock availability—all while keeping pace with evolving security requirements and public-sector accountability.
When systems go down or updates are delayed, the impact extends far beyond IT. Work orders stall, capital decisions slow, and operational risk grows across the organization. Moving to a hosted environment reduces that risk and gives your team back the time spent managing infrastructure.
A Hosting Model Built for the Way You Operate
AssetWorks Hosting deploys your solution in a load-balanced, redundant data centre environment managed by a dedicated team of IT professionals. From server maintenance and security patching to 24/7 monitoring and incident response, we manage the infrastructure so your team can stay focused on serving your community—not maintaining servers.
Two hosting tiers let you align your infrastructure investment with your operational requirements.
Standard Hosting Included Features
- Dedicated Reporting Database: A separate database keeps reporting workloads off your production system, so dashboards and analytics remain accessible without slowing live operations.
- Production Uptime SLA: Load-balanced, redundant architecture backed by 24/7 monitoring and incident response to support continuous availability.
- Managed Security: An integrated mix of managed appliances, proven technologies, and industry best practices helps protect your data and environment.
- Maintenance and Patching: AssetWorks handles server maintenance, patching, and infrastructure updates so your IT team can focus on higher-value work.
- Disaster Recovery: Off-site database backups and attachment storage are ready to restore service when business continuity matters most.
Premium Hosting Advanced Capabilities
- Real-Time Reporting Database Sync: A dedicated reporting database stays continuously synchronized with production, so analytics reflect current data without impacting live performance.
- 1-Minute RPO (Recovery Point Objective): Near-zero data loss during disruptions, with no more than one minute of transactional data at risk.
- 4-Hour RTO (Recovery Time Objective): Rapid restoration of critical systems following disruption, supported by validated failover testing and cross-team coordination.
- Controlled 4-Hour Deployment Window: Predictable, low-impact upgrade cycles with validation, rollback planning, and coordinated communication built in.
Ready to See More?
Moving off-premises does not have to be complicated. We handle provisioning, database migration, testing, and go-live coordination—with clear responsibilities and support at every step.
Connect your data to the systems that depend on it
Your platform touches everything — work orders, inventory, financials, and personnel — but that value is limited when your systems can’t talk to each other.
Make smart, data-backed decisions
Your operations now generates more data than ever before, so take advantage of modern data analysis tools to make strategic decisions.
Want to learn more about managed hosting?
Simply fill out the form to get in touch with the AssetWorks team.
Frequently Asked Questions (FAQs)
IT teams in government and public works organizations are typically stretched across competing priorities. Managing on-premise server infrastructure on top of daily demands — while keeping pace with evolving security requirements — creates real operational risk. Hosted removes that burden and reduces the exposure that comes with delayed updates or unplanned downtime.
AssetWorks offers two tiers. Standard Hosting covers production uptime SLA, a dedicated reporting database, managed security, patching, and off-site disaster recovery. Premium Hosting adds real-time reporting database sync, 1-minute RPO, 4-hour RTO, and controlled deployment windows — designed for organizations with more demanding continuity requirements.
RPO (Recovery Point Objective) defines the maximum amount of data that could be lost in a disruption. Premium Hosting limits this to one minute. RTO (Recovery Time Objective) is how fast systems are restored — Premium targets four hours. For public sector organizations where work orders, capital planning, and operational decisions depend on system availability, both metrics directly affect risk.
AssetWorks Hosting uses a managed combination of security appliances, proven technologies, and industry best practices to protect your data and environment. Infrastructure runs in a load-balanced, redundant data centre with around-the-clock monitoring and incident response.
No. AssetWorks manages the full migration process — provisioning, database migration, testing, and go-live coordination — with clear responsibilities and dedicated support at each step.
Yes. The two tiers are designed so organizations can align their infrastructure investment with their actual requirements — without paying for capabilities they don’t need today. Standard covers most business continuity needs; Premium is for environments where near-zero data loss and faster recovery are non-negotiable.