AssetWorks EAM Customer Support
Have questions? We have answers.
At AssetWorks, we care about our customers. That’s why we have staff members waiting to help you and your company thrive with our products.
Find your support representatives
To contact the appropriate AssetWorks support personnel, simply select your product from the choices below.
EAM and FleetFocus FA
FuelFocus, KeyValet, & Hardware
CAM
PartWorks Hardware Portal
Order Fuel, KeyValet and GPS parts and accessories
AssetWorks Academy
The annual training event includes four days of continuing education and networking, including classroom and hands-on training covering AssetWorks software, discussions with leaders about industry topics and brainstorming with your peers.
Most attendees use AssetWorks software on a daily basis. By attending this extensive training event, you can learn skills that can help you improve your efficiency and increase your productivity.
By meeting with AssetWorks development team and our trusted technology partners, you’ll be among the first to see and sample the newest technology available in the marketplace.
Make the most of your software
With the hands-on, structured courses in Quest, your team will gain the skills they need to navigate your EAM software, automate processes, and make data-driven decisions that improve operations. Whether you’re onboarding new employees or looking to enhance existing knowledge, our training ensures everyone stays on the same page and gets the most out of your software. With Quest, you will benefit from:
- Self-paced learning
- Hands-on EAM software experience
- EAM software onboarding
- EAM management certifications
- And more
Regional Training
Interested in receiving additional training at a discount? If you volunteer to host a regional training event for your area, you will receive a discount on the price of attending. AssetWorks’ customers in your region are invited to attend a group training event which consists of three full days of hands-on training with an AssetWorks fleet, asset or mobile workforce management expert.
Want to learn more about our support offerings?
We’re happy to answer any questions you have and help you find the right resources. Simply fill out this form and we’ll contact you soon.
Webinars
Interested in learning more about our products or processes, but don’t want to leave your desk? Problem solved! Check out AssetWorks’ online webinars and other training resources. Our webinars cover a wide range of topics, from how to plan for a new park to writing an asset management plan.
Tune Up
Do your processes need improvement? Sign up for an AssetWorks Tune Up! Our staff will meet with you at your location to carry out an in-depth review of your pain points, challenges and goals, as well as provide a top to bottom review of the configuration of your system.
Case Study
St. Charles Parish
In this case study, learn how St. Charles Parish, LA streamlined maintenance schedules with AssetWorks EAM.
Want to learn more about asset management software?
Simply fill out the form to get in touch with the AssetWorks team.
Additional Resources
Learn more about our Professional Services
Our dedicated professional services team and customer care team provides exceptional support, ensuring each organization has all the assistance they need during and after implementation. Watch the video to learn more!