Top 6 Reasons Why Your Investment in AssetWorks Software Maintenance Matters

2018-11-26T14:54:05+00:00Tags: , |

One of the key pieces of your investment in AssetWorks products is something you might not know all that much about: annual software maintenance. But what are you actually investing in there? Since it might not be so clear, we've compiled the top six reasons software maintenance matters to you. #6: We focus specifically [...]

Your Facilities Service Requests Should Be Easier to Process

2018-11-16T15:46:20+00:00Tags: , , , |

Web portals for facilities service requests are an essential tool in a world demanding instant resolution for any and every need. When has shopping from your phone and talking to your virtual assistant ever been so ‘right now’? Our clients expect it, and stakeholders demand value performance. In large, public sector organizations –including higher [...]

Three Overlooked Keys to Successful Customer Surveys

2018-01-19T16:46:07+00:00Tags: , |

You can create highly effective customer surveys – by following three simple guidelines. By: Glenn Adams Last week, we discussed three questions to ask before creating a customer survey. This week, we’ll take a look at three keys to follow when crafting an effective survey program. 1) Begin with the end in mind and [...]