Support2022-06-29T15:27:16-04:00

AssetWorks Support and Customer Success

Whatever you need, we’re here to help.

Contact Information by AssetWorks Product Lines

AiM (IWMS)

(800) 268-0325
(Available M-F 7:00 am to 7:00 pm CST)

Email Support 
Launch Support Website

AMP Risk

412-809-8059 

Email Support

Launch Support Website

Appraisal & Inventory Services

412-809-8059 

Email Support 

Asset Management Software (AMS)

512-347-7400 

Email Support 

Launch Support Website 

AssetMAXX & Mobile AssetMAXX

512-347-7400  

Email Support 

Launch Support Website

EAM Asset Management

800-900-8152 (Option 1 and then 4)

Email Support

Launch Support Website

Field Service Solutions

ELDs, hours of service, field ticketing, driver behavior and more

403-777-3760 (Option 2)

Email Support

FleetFocus FA Support

800-900-8152 (Option 1 then 1)

Email Support

Launch Support Website

FleetFocus M5 Support

800-900-8152 (Option 1 and then 2)

Email Support

Launch Support Website

PartWorks Hardware Portal

Order Fuel, KeyValet and GPS parts and accessories

610-225-8350

Email Support

Launch PartWorks website

FuelFocus, KeyValet & FuelDrive Hardware Support

800-900-8152 (Option 1 and then 3)

Email Support

Launch Support Website

Capital Asset Management (CAM) Support

800-900-8152 (Option 1 then 5)

Email Support

Launch Support Website

Scan & Validate

512-347-7400 

Email Support

Launch Support Website

Surplus Management Software (SMS)

512-347-7400 

Email Support 

Launch Support Website