What we encountered with iDesk was a dramatic decrease in paperwork. Looking at how much time was spent printing, how much was spent on paper, trips to and from plant operations to pick up paperwork, lost or forgotten paperwork, wasted trips to the warehouse, and data entry, we calculated that iDesk paid for itself in 4.6 months and increased data accuracy two-fold.
A surprising feature of AiM was how well thought-out the platform was. Compared to our previous solution, AiM is very developed and robust. Anything that we thought about during the original deployment, there was already a mechanism in place that supported it. It was just a matter of setting up our data to mimic that structure.
As a web based enterprise solution, the ability to deploy AiM across the university across multiple platforms was a breeze. Gaining visibility on our productivity, and training hours, as well as access to work orders and vital building information from anywhere on campus has been priceless.