ReADY Request not only provides a simple way for your customers to submit and track facility service requests, it also automates the workflow for those requests, bringing a new level of efficiency to your facility operations. ReADY Request improves communication between the requester, the facilities department, and technicians in the field (via Go mobile apps). Service requests become clearer, communication nears real-time, and everyone remains in the loop as work is planned, scheduled and executed.
With ReADY Request helping standardize and streamline business processes, supervisors can be confident that proper authorizations and funding have been provided before work begins. ReADY Request also ensures your technicians have the information they need to be as effective as possible, resulting in better customer service and greater efficiencies all around.