Anti-locking brake systems, automatic traction control, harsh braking, swerving, and speeding are just a few of the many sensors you can find on a truck. Whenever sensors are triggered data should be collected through a software solution and automatically sent back to the fleet office. It is estimated one truck sends back twenty thousand to twenty-five thousand safety related data per week. Whether your fleet is big or small, that is a lot of data. To make data meaningful it needs to be aggregated, scrubbed, and provided with context.
Data comes in different sizes, so it first needs to be aggregated. For example, a driver idling for three hours is a larger amount of data than a driver speeding for two minutes. Calculating the average amount of sensor triggers will not work for different data sizes, so total triggers need to be calculated instead. The data also needs to be scrubbed to make sure there are not any outliers. Lastly, context needs to be provided to get a brief understanding on why the sensors were triggered. For instance, if a driver triggered 10 emergency brake assists, is it alarming? If the 10 brakes occurred within a short trip in a city, that is more alarming than if it over a long 300-mile trip.
Once the data is aggregated, scrubbed, and provided with context, it can then be analyzed. Managers want to narrow in on the data to determine what needs to be modified in their fleet. Once analysis is complete, it is time to monitor any driver of concern.
How to use data to discipline drivers
Any behavior that is a possible threat to the public needs to be addressed. With the ongoing driver shortage some managers may be concerned to confront a driver. If it is not addressed, and someone outside of the fleet gets injured, the fleet will be held responsible for not disciplining. That is why it is not only important to act if there is alarming data coming into the office, but it is also important to appropriately approach the drivers.
Drivers will not respond well to interrogation, so the best approach is to consult them. Instead of listing what the sensor picked up, fleet managers should take a more sensitive approach. For example, tell the driver out of 10 instances, they performed great on eight of them. More than likely the driver will then ask how they can improve and get that number up to a 10 out of 10. With a software solution, like AssetWorks’ Field Service Solutions (FSS), managers will have more ways to discipline their drivers.
AssetWorks Field Service Solutions
AssetWorks’ Field Service Solutions (FSS) has a unique approach to improve driver behavior with Driver Scorecards. This provides a visual of what the driver did in a particular time frame. Seeing what went wrong allows the driver to know exactly what they need to improve. Driver Scorecards are just one of the many benefits using trusted fleet software, like FSS, has on ensuring fleet safety.
FSS allows for managers to stay connected with field operators in real-time. Back in the office, FSS tracks drivers Hours-of-Service, monitors poor driving habits and safety issues, and keeps unsafe vehicles off the road with pre-trip inspections faults in real-time. Fleets who use FSS have the confidence of knowing all the data that is sent back is accurate. FSS helps fleets lower operating costs and increases their efficiency.
We all like to save money, so contact the AssetWorks team today to schedule a custom demo of the software and its many benefits.