Behind the Scenes of a Fleet Management Software Modification

Do you understand what happens after you request a fleet management software modification?

Sure, when you request the modification, your project manager works with you to determine a contract, estimate and quote. Then, that summary is documented by the project manager, who passes it on to product management and R&D to determine feasibility and the best course of action for implementation.

But what happens after your organization passes the figurative baton over to your software vendor to begin development and implementation?

It’s important for end-users to understand the processes that go into vetting a fleet management software modification because this understanding will result in less rework and a better overall modification.

Read on for an exclusive behind the scenes look at a fleet software modification:

Define Constraints and Use Cases

Every fleet management software product is different, so all modifications must be approached with this in mind. Your vendor will need to clarify constraints and identify what use cases it needs to satisfy.

To ensure that your vendor has enough information for this step, hold a design session to gather requirements from stakeholders and agree on which use cases are in scope and which aren’t.

Draft the Initial Design

After the initial design session, everyone involved in the process should have a firm idea of what the modification needs to do.

Now, the developers sketch out the main components and the many connections between them. Think of this step in two layers:

  • Application service layer
    • This layer handles use cases and designs screen mock ups.
  • Data storage layer
    •  This layer designs table layouts to store data and service data to the front-end.

Keep an Eye Out for Potential Issues or Bottlenecks 

Now that there is a high-level design available, possible bottlenecks or issues should be considered. Are there any potential flaws in the design? Remember: it costs less money to fix a flaw in the design stage, rather than in the final product. Read this blog by AssetWorks COO Rob Hallett on how to save both time and money on fleet management software development. 

Create the Draft Specification

Your vendor will compile all notes, ideas and designs to create the first draft of the modification. Once drafted, it should be shared with internal and external stakeholders first and then to the client and end-users.

Present the finalized modification to the client and select end-users for feedback

While the vendor might think the final specification looks great, it’s still important for multiple eyes to look at it before it gets sent to your entire organization. Once you receive the “final” modification, make sure to take a close look. After all, your organization will benefit the most from this change in your fleet management software!

It’s important for your organization to understand how the fleet management software modification process works. Without this knowledge, you won’t know what questions to ask and what to expect from your software vendor.

To learn why changes within your fleet management software system are good for business, view this short video.


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