{"id":692,"date":"2018-03-01T14:16:00","date_gmt":"2018-03-01T19:16:00","guid":{"rendered":"https:\/\/assetworks2stg.wpengine.com\/eam\/?p=692"},"modified":"2024-12-17T14:38:06","modified_gmt":"2024-12-17T19:38:06","slug":"eam-seattle-parks-recreation-case-study","status":"publish","type":"post","link":"https:\/\/www.assetworks.com\/eam\/case-studies\/eam-seattle-parks-recreation-case-study\/","title":{"rendered":"Case Study: Seattle Parks and Recreation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"692\" class=\"elementor elementor-692\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22dd886 e-flex e-con-boxed e-con e-parent\" data-id=\"22dd886\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b3047e elementor-widget elementor-widget-heading\" data-id=\"9b3047e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Why Seattle Parks and Recreation is Advancing with Enterprise Asset Management<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7342614 elementor-widget elementor-widget-text-editor\" data-id=\"7342614\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Every city has a distinct personality, forged from its history, topography and many generations of citizens. For the city of Seattle, Washington, the backbone of its unique personality stems from its Department of Parks and Recreation.<\/p><p>Managing the City\u2019s 6,200-acre park system of 400+ parks and natural areas, Seattle Parks and Recreation (SPR) provides countless opportunities for Seattleites of all ages to \u201cplay, learn, contemplate and build community.\u201d The park system makes up about 11% of the City\u2019s total land area and includes 25 miles of boulevards and 120 miles of trails, as well as athletic fields, children\u2019s play areas, gardens and facilities, like community centers, swimming pools, environmental learning centers and much more.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68c1d8f elementor-widget elementor-widget-heading\" data-id=\"68c1d8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Addressing the Need for a Solution<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-061fe52 elementor-widget elementor-widget-text-editor\" data-id=\"061fe52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>One of SPR\u2019s primary roles is to manage and maintain the thousands of assets existing within the City\u2019s extensive park system. SPR had both work order and asset management systems in place for years within different divisions, but these systems were not integrated. Non-integrated systems can lead to duplicate work, inefficient data collection and more.<\/p><p>Pam Banks, Asset Management and Work Order (AMWO) Project Manager for Seattle Parks and Recreation, believed that an integrated asset management software system would benefit SPR in many ways, including improved efficiencies, maintenance tracking, and data quality.<\/p><p>During the Request for Proposal (RFP) process, SPR had clear requirements for an asset management software solution. These requirements included:<\/p><ul><li>Being easy to navigate for staff<\/li><li>Meeting reporting needs<\/li><li>Integrating with certain systems already in place<\/li><li>Being configurable<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3533637 elementor-widget elementor-widget-heading\" data-id=\"3533637\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Why AssetWorks EAM was the Right Solution for Seattle Parks and Recreation<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb4adcc e-flex e-con-boxed e-con e-parent\" data-id=\"eb4adcc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96e08f6 elementor-widget elementor-widget-text-editor\" data-id=\"96e08f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After the RFP process, SPR concluded that\u00a0<a href=\"https:\/\/www.assetworks.com\/eam\/\" data-wplink-edit=\"true\">AssetWorks Enterprise Asset Management<\/a>\u00a0(EAM) software solution would be the best fit for the department. AssetWorks EAM is a comprehensive asset management system designed to handle all aspects of public infrastructure management, including complex networks of linear and boundary-based assets.<\/p><p>\u201cAssetWorks EAM looked like it was the most manageable and the easiest to use from both an end-user\u2019s and a system administrator\u2019s perspective,\u201d said Banks.<\/p><p>From the RFP process onward, Banks was impressed with the AssetWorks team\u2019s attention to detail and genuine interest in their clients\u2019 success.<\/p><p>\u201cThe AssetWorks team that came out to give the product demonstration was very well-prepared,\u201d continued Banks, \u201cThat was one of the things that stood out for me during the RFP process.\u201d<\/p><p>\u201cThey really were attune with what we were looking for,\u201d continued Banks, \u201cThat attention to detail is really important and AssetWorks should be really proud of that.\u201d<\/p><p>AssetWorks\u2019 attention to detail doesn\u2019t stop after the product demonstration and implementation processes. When reaching out to established AssetWorks software customers, the stellar reputation of the AssetWorks Support Team became clear to Banks.<\/p><p>\u201cThe folks we did reference checks with spoke very highly of the support that AssetWorks provided post-implementation when there were important questions on how to do certain tasks,\u201d Banks said.<\/p><p>\u201cAlmost everybody we spoke to said that AssetWorks Support was excellent, which is one of the things we really value,\u201d she continued.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d9e36c elementor-widget elementor-widget-heading\" data-id=\"7d9e36c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">One System for Thousands of Assets<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d56cd1 elementor-widget elementor-widget-text-editor\" data-id=\"3d56cd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With AssetWorks EAM, Seattle Parks and Recreation can rely on one system to manage their many assets.<\/p><p>\u201cWe\u2019ve already loaded close to 20,000 assets in the database,\u201d said Banks, \u201cBut, when all is said and done we\u2019ll have closer to 40,000 or more.\u201d<\/p><p>With that many assets across a widespread area, SPR needed a way to improve their paper-based system of collecting data in the field. With EAM, workers can track their hours and tasks on tablets in the field.<\/p><p>\u201cHaving technology that\u2019s usable out in the field is really important,\u201d said Banks.<\/p><p>The types of assets SPR are including in its initial deployment are its physical, maintainable assets, such as buildings, properties and systems.<\/p><p>SPR constructed four basic rules for determining whether or not an asset should be included in the asset management software system. The rules state that the asset in question must fit at least one of the following categories:<\/p><ol><li>It is maintained or owned by SPR<\/li><li>It is $5,000 or more in value<\/li><li>SPR is mandated to report on it<\/li><li>It is revenue-producing<\/li><\/ol><p>These four rules ensure that the assets being managed in EAM collect data that is useful for the Parks department.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aabbacc elementor-widget elementor-widget-heading\" data-id=\"aabbacc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Moving Forward<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db08b17 elementor-widget elementor-widget-text-editor\" data-id=\"db08b17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Seattle is gearing up to implement the Capital Planning Module, one of AssetWorks\u2019 newest products, in early 2017.\u00a0 Banks believes that this module will really help Seattle manage the inventory of assets from cradle to grave \u2013 from capital project initiation, to acceptance of new assets, to eventual decommission as needed.<\/p><p>The relationship between Seattle Parks and Recreation and AssetWorks is only just beginning. While looking towards the future with EAM, Banks expects not only ongoing advancements in enterprise asset management technology, but also ongoing, excellent support from the AssetWorks team, from technical support staff and project managers to executives!<\/p><p>\u201cI feel like I have access to the project manager, the professional services director, or even the COO if I have a need! Knowing that I can rely on any number of resources within the organization from support to Rob [Hallett, COO of AssetWorks] assures me that AssetWorks cares about its product and our success\u201d, said Banks.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a847dc5 elementor-widget elementor-widget-button\" data-id=\"a847dc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.assetworks.com\/eam\/wp-content\/uploads\/sites\/8\/2023\/08\/Seattle-Parks-and-Recreation-Case-Study.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Case Study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d644036 elementor-widget elementor-widget-heading\" data-id=\"d644036\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">To learn more about the enterprise asset management software mentioned in this case study, fill out the form below.<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Why Seattle Parks and Recreation is Advancing with Enterprise Asset Management Every city has a distinct personality, forged from its history, topography and many generations of citizens. For the city of Seattle, Washington, the backbone of its unique personality stems from its Department of Parks and Recreation. Managing the City\u2019s 6,200-acre park system of 400+&#8230;<\/p>\n","protected":false},"author":6,"featured_media":776,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[21],"tags":[],"post_folder":[46],"class_list":["post-692","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Case Study: Seattle Parks and Recreation - Enterprise Asset Management<\/title>\n<meta name=\"description\" content=\"Discover how AssetWorks EAM transformed asset management for Seattle Parks &amp; Recreation. 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