{"id":1251,"date":"2017-01-26T09:37:00","date_gmt":"2017-01-26T14:37:00","guid":{"rendered":"https:\/\/assetworks2stg.wpengine.com\/eam\/?p=1251"},"modified":"2024-12-13T11:22:15","modified_gmt":"2024-12-13T16:22:15","slug":"eam-asset-management-software-cloud-minimal-turbulence","status":"publish","type":"post","link":"https:\/\/www.assetworks.com\/eam\/blog\/eam-asset-management-software-cloud-minimal-turbulence\/","title":{"rendered":"Flying in the Asset Management Software \u201cCloud\u201d with Minimal Turbulence"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1251\" class=\"elementor elementor-1251\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75e3bf9 e-flex e-con-boxed e-con e-parent\" data-id=\"75e3bf9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4d3f0 elementor-widget elementor-widget-text-editor\" data-id=\"cc4d3f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Whether you have a fully hosted software as a service (SaaS) solution or a managed hosted solution, there are some storms that you might have to encounter once you\u2019re in the \u201ccloud.\u201d<\/p><p>Some common things you might encounter are unplanned outages right as you\u2019re processing end of the month data, an unexpected upgrade which changes workflows that your users weren\u2019t expecting or simply not knowing who to contact for questions or issues. Below, we\u2019ve identified 5 ways to take control of your cloud-based solution to help you soar through \u201cclouds\u201d and get to your destination with minimal turbulence.<\/p><div class=\"fusion-text fusion-text-2\"><h5 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"22\" data-lineheight=\"24.2px\"><strong>1. Identify the roles<\/strong><\/h5><p>Take the time upfront to identify all of the individuals (or departments) that will be involved in implementing and supporting your cloud-based solution. You may have one point of contact with the provider and they will handle all of the legwork, and other times it may involve a bit more detective work to understand fully who will be involved at all points in keeping your software functioning optimally.<\/p><p>Regardless of how the provider\u2019s organization is structured, you\u2019ll have some roles within your own organization who will have a hand in the pot. Think of them as the flight crew of your journey. The flight attendants and pilots will determine the best (and most comfortable) flight path through your cloud-based solution.<\/p><\/div><div class=\"fusion-text fusion-text-3\"><h5 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"22\" data-lineheight=\"24.2px\"><strong>2. Get to\u00a0<em>know<\/em>\u00a0your key players<\/strong><\/h5><p>This one might be a little easier with a smaller provider, but once you\u2019ve identified the roles, try to develop a rapport with them. Get to know them on a first name basis, and check in from time to time to see how things are operating. Remember that while you want the best for your organization, so does your flight crew. You are intimately familiar with your workflows and processes, but your crew is adapting to a changing system for not only your team, but for all of the other teams they are assisting. Help them to understand that while you\u2019re investing money in the solution, you\u2019re also investing in the success of the solution for your organization.<\/p><div class=\"fusion-text fusion-text-4\"><h5 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"22\" data-lineheight=\"24.2px\"><strong>3. Understand the upgrade process<\/strong><\/h5><p>There is nothing more frustrating than logging in one day and suddenly fields aren\u2019t where they used to be, workflows have changed, and your system\u2019s background is now grey instead of white! The key to taking control of this is understanding what the upgrade process is. Are upgrades done automatically? Are they upon request? Are they during scheduled outages? Are you someone that would want your aircraft to be upgraded while you\u2019re on board, or would you prefer for it to be done while you\u2019re not mid-flight? Most people would likely choose the latter.<\/p><p>After gaining an understanding of what the current process is, determine how you can gain insight into the changes that will be made\u00a0<em>before<\/em>\u00a0it happens. Most organizations will maintain various resources for customer consumption; be it release notes, \u201cWhat\u2019s new in\u201d Webinars, or quick demos of upcoming changes.<\/p><\/div><div class=\"fusion-text fusion-text-5\"><h5 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"22\" data-lineheight=\"24.2px\"><strong>4. Provide feedback<\/strong><\/h5><p>If you see something; say something. If you see areas for improvement or run across bugs, take time to note them to the provider using whatever channel they request. If you run across a lot of areas for change and don\u2019t have time to note them each and every time, keep a running tab of all the areas as you notice them, and put it on your calendar to review each quarter to provide feedback to the company.<\/p><p>If you\u2019re providing feedback regularly, you may even be able to get on the list of beta customers to help further drive the direction of the solution.<\/p><\/div><div class=\"fusion-text fusion-text-6\"><h5 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"22\" data-lineheight=\"24.2px\"><strong>5. Network with other users<\/strong><\/h5><p>Find out if your provider has a preexisting network of people using the software, or even consider starting your own network of individuals using the software. This can be useful to bounce ideas off one another and provide another route of assistance.<\/p><\/div><div class=\"fusion-text fusion-text-7\"><p>Using these five tips, you can sail smoothly through your\u00a0<a href=\"https:\/\/www.assetworks.com\/eam\/\" target=\"_blank\" rel=\"noopener noreferrer\">cloud-based solution<\/a>. Have a safe flight!<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Whether you have a fully hosted software as a service (SaaS) solution or a managed hosted solution, there are some storms that you might have to encounter once you\u2019re in the \u201ccloud.\u201d Some common things you might encounter are unplanned outages right as you\u2019re processing end of the month data, an unexpected upgrade which changes&#8230;<\/p>\n","protected":false},"author":6,"featured_media":945,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[20],"tags":[],"post_folder":[],"class_list":["post-1251","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cloud EAM Software: Minimize Turbulence for Asset Management<\/title>\n<meta name=\"description\" content=\"Discover how EAM cloud-based asset management software ensures a smooth transition 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