The Reason Why Fleets Are Investing in AI Dashcams The AI dash cam (dashboard camera) is a single or dual-facing 4K camera installed into fleet vehicles to analyze road conditions and driver behavior to reduce distracted driving and collisions through driver alerts. A dual-facing camera allows fleets to analyze events inside the vehicle, besides [...]
The One Step to Growing Revenue and Guaranteeing Customer Satisfaction If fleets want to stand out, they must ensure customers remain satisfied with their service. Clients with a great experience with your services will be engaged and tell others about their experience. Poor experiences are also discussed among customers- recent research revealed US businesses [...]
WAYNE, Pa. March 13, 2023 AssetWorks, a leading provider of integrated fleet, fuel, and asset management solutions, announced today that the United States Postal Service (USPS) has selected AssetWorks FleetFocus as its fleet management information system (FMIS). FleetFocus is an integrated fleet management information system capable of tracking unlimited assets, users, and locations. The [...]
5 Reasons to Attend the 2023 AssetWorks Academy It feels like we were in Hollywood just yesterday for the 2022 AssetWorks Academy, but the AssetWorks team is getting ready to pack our bags for the 2023 Academy in Louisville, Kentucky. We want our customers to get the most out of our conferences, so we [...]
Should Your Field Service Organization Invest in Customer Success Roles? While we continue to rely more on self-service, remote service, and Al, the field service industry will evolve. Every industry is an industry, and company varies, so it is impossible to predict how future technology will influence each organization. There is a guarantee technology [...]
Combat the Technician Shortage with Telematics The US Bureau of Labor Statistics predicts the industry will see a shortage of nearly 650 thousand technicians by 2024. This news is not shocking to fleet managers, as the industry has been attempting to keep up with the number of Baby Boomers retiring even before the pandemic. [...]
The Answer to Repairing the Disrupted Supply Chain If trends were to stick, we would still be rocking afro hair and wearing tie-dye apparel. Although it would “sound as a pound” if we did, those style trends are a thing of the past. AssetWorks cannot help you stay on top of current fashion [...]
Ultimate Guide to Creating a Successful Driver Reward Program With driver retention, it can be hard to correct unwanted behavior in drivers. Software, such as AssetWorks Field Service Solutions (FSS), is a great way to determine where driver behavior needs improvement- but data is useless if not addressed and corrected. Combining driver recognition and [...]
A Fleet Managers' Secret for Making Up for Lost Time Preventative maintenance may often feel like a waste of time and impossible to stay up to date with when it comes to your vehicle. With a fleet, regulations and policies require daily attention- making preventative maintenance even more challenging. Putting off preventative maintenance to [...]
5 Ways Fleet Drivers Could Be Wasting Money on Fuel Costs Fleet managers would have a much easier job if they could influence the cost of gas, but unfortunately, that is not the case. With fuel representing 38 percent of a fleet’s total cost of ownership, managers need to evaluate how to cut down [...]
